Privacy policy.

1. Who are we?

Erba Group is responsible for the processing of your personal data through this application. If you have any questions or requests, you can contact us via:

Contact details:
Email address: info@erbasupermarkt.com
App name: My Erba

2. What data do we collect?

When using our application, we may collect the following data:

Personal data you provide directly:

• First and last name
• Address
• Phone number
• Email address (e.g., during registration or support requests)
• Data you enter while using the app (e.g., preferences, settings, form submissions)

Technical and usage data:

• Error messages or crash reports

We only collect data that is necessary for the proper functioning of the app.

3. Why do we collect your data?

We use your data solely for the following purposes:

• To ensure the technical operation of the app
• To improve the user experience
• To provide support in case of questions or issues

We do not process your data for commercial purposes such as advertising profiles, unless you have explicitly given consent.

4. Is your data shared?

No, we do not sell or rent your data to third parties.

Data is only shared with third parties when necessary for the operation of the app. This may include:

• Hosting providers
• Backend services such as databases or cloud storage

When we engage third parties, we ensure clear agreements and data processing agreements are in place. These parties are not permitted to use your data for any purpose other than the service they provide to us.

5. Cookies and tracking

Our application does not use tracking cookies as commonly found on websites. In some cases, functional cookies or similar technologies may be used for:

• Session management
• Remembering preferences
• Technical functionality of the app

Tracking for advertising or marketing purposes is not used without your consent.

6. Data security

We take the protection of your data seriously. Among other measures, we use:

• Encryption of data during transmission (e.g., via HTTPS)
• Secure storage of personal data
• Restricted access to data (only authorized personnel)
• Regular updates of the app to address vulnerabilities

However, no method of transmission or storage is 100% secure. We do our utmost to protect your data.

7. Your rights

Under privacy legislation (GDPR), you have several rights:

• Access: You can request access to the data we hold about you
• Rectification: You can request correction of incorrect data
• Erasure: You can request deletion of your data when it is no longer needed
• Objection: You can object to certain types of data processing
• Data portability: You can request a copy of your data

If you wish to exercise any of these rights, please contact us at info@erbasupermarkt.com.